Charles Schwab Fraud Investigations Specialist in Lone Tree, Colorado


Lone Tree - CO, DENR3, 9800 Schwab Way, 80124

Douglas Andrew Vess


We believe that , when done right, investing liberates people to create their own destiny. We are driven by our purpose to champion every client’s goals with passion and integrity. We respect and appreciate the diversity of our employees, our clients, and the communities we serve. We challenge conventions strategically to create value for our clients, our firm and the world. We live and bring to life the concept of ‘own your tomorrow’ every day. We champion our employee strengths, guide their development, and invest in their long-term success. We hire optimistic, results-oriented, curious, innovative, and adaptable people with the desire to help our clients and one another succeed.

As a company, we were established by Chuck at over 40 years ago to champion Main Street over Wall Street, and to help Americans transform themselves from earners to owners. Through advocacy and innovation, we work to make investing more affordable, accessible and understandable for all. As we enter our fifth decade, we are looking for talented, innovative and driven people who believe they can help themselves, and our clients, create a better future.

Our Opportunity:

The Specialist position for Fraud Investigations plays a key individual contributor role within the Fraud Investigations (FI) group of the Financial Crimes Risk Management Organization (FCRM). The primary responsibility for the Specialist is to take an incident referral from its initial evaluation and prioritization through to completion, determining the facts of each case and clearly and accurately recording these in the investigative record. Vital aspects of this process include the recovery of funds lost from custody and fulfilling all regulatory requirements, such as the preparation of Suspicious Activity Reports (SAR). These investigations require the ability to conduct effective telephone interviews and forensic research, and document the written results in the case management system in a clear and logical manner. Membership in the International Association of Financial Crimes Investigators (IAFCI) is supported and encouraged.

What you’ll do:

  • Conduct effective telephone interviews and forensic research

  • Document written results in the case management system

  • Interact with our most significant business partners including: Identity Theft Team, Customer Verification & Research Center, Move Money Solutions and Operations, on a daily basis.

  • Assist in other key functions of the Fraud Investigations team such as both the team’s internal and external email inbox

  • Be responsible for managing your case assignment and queue

  • Establish relationships with peer financial institutions and fraud investigators

  • Assist in recovery efforts of funds lost from custody

  • Provide case summaries to management and senior leadership

  • File regulatory reports (i.e. SARS) after conducting your investigation

What you have:

  • At least 2 - 3 years of professional experience working in a fraud, compliance or risk environment of the financial services industry or financial investigations experience in Federal, State or local law enforcement

  • Customer service and/or phone interview experience

  • Ability to make strong individual contributions to the development of high functioning and effective teams

  • Demonstrated ability to successfully work independently

  • Demonstrated skills related to individual case/workload management

  • Proven success working cooperatively with peers and other business units

  • Solid written and verbal communication skills with a demonstrated ability to communicate effectively with peers and clients

  • Demonstrates sound judgment and decision making in situations involving risk to our clients and the firm

  • Demonstrated ability to correctly make risk-based, informed decisions while working in a regulatory and/or criminal investigations environment

  • Exhibits sound analytical ability, investigative methodology and problem-solving skills

  • Strong time management skills utilizing a risk based approach to prioritizing and completing daily tasks

  • Ability to analyze issues and develop problem solving methodology with minimal guidance

  • Exceptional client focus; ability to effectively and quickly build relationships and establish trust, respect, competence and confidence

  • BS/BA degree preferred

  • Certified Fraud Examiner (CFE), Certified Anti Money Laundering Specialist (CAMS) and related designations a plus

  • Securities license a plus

  • Suspicious Activity Report (SAR) experience a plus

What you’ll get:

  • Comprehensive Compensation and Benefits package

  • Financial Health: 401k Match, Employee Stock Purchase Plan, Employee Discounts, Personalized advice, Brokerage discounts

  • Work/Life Balance: Sabbatical, Paid Parental Leave, New Mothers returning to work Program, Tuition Reimbursement Programs, Time off to volunteer, Employee Matching Gifts Program

  • Everyday Wellness: Health and Lifestyle Wellness Rewards, Onsite Fitness Classes, Healthy Food Choices, Wellness Champions

  • Inclusion: Employee Resource Groups, Commitment to diversity, Strategic partnerships

  • Not just a job, but a career, with an opportunity to do the best work of your life

Learn more about Life@Schwab at" .

Charles Schwab & Co., Inc. is an equal opportunity and affirmative action employer committed to diversifying its workforce. It is Schwab's policy to provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, disability, legally protected medical condition, genetic information, marital status, sexual orientation, protected veteran status, military status, citizenship status or any other status that is protected by law. Schwab also does not discriminate against applicants or employees because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. At Schwab, we believe that every employee, through their diverse abilities and experiences, can contribute to our growth, innovation and client loyalty. We embrace diversity and are committed to providing equal opportunity to all employees and applicants. If you have a disability, and require reasonable accommodations in the application process, call Human Resources at 800-725-3535. We will be happy to assist you. Schwab will only share your accommodation request with those individuals who have a specific need to know. The request for an accommodation will not affect Schwab's hiring decisions. All other submissions should be performed online.

Job Specifications

Relocation Offered?: No

Work Schedule: Days

Languages: English - spoken

Current Licenses / Certifications: None

Relevant Work Experience: Customer Service-2-5 yrs, Financial Services-2-5 yrs, Compliance

Position Located In: CO - Lone Tree

Education: HS/GED

Job Type: Full Time


Activation Date: Tuesday, June 12, 2018

Expiration Date: Saturday, June 30, 2018

Apply Here