Charles Schwab Sr Staff, IT PMO Portfolio Manager in Phoenix, Arizona


Phoenix - AZ, PHX4701A, 4701 E Francisco Dr, 85044-5365

Jeanie Bannon


We believe that , when done right, investing liberates people to create their own destiny. We are driven by our purpose to champion every client’s goals with passion and integrity. We respect and appreciate the diversity of our employees, our clients, and the communities we serve. We challenge conventions strategically to create value for our clients, our firm and the world. We live and bring to life the concept of ‘own your tomorrow’ every day. We champion our employee strengths, guide their development, and invest in their long-term success. We hire optimistic, results-oriented, curious, innovative, and adaptable people with the desire to help our clients and one another succeed.

As a company, we were established by Chuck at over 40 years ago to champion Main Street over Wall Street, and to help Americans transform themselves from earners to owners. Through advocacy and innovation, we work to make investing more affordable, accessible and understandable for all. As we enter our fifth decade, we are looking for talented, innovative and driven people who believe they can help themselves, and our clients, create a better future.

Our Opportunity:

The Technology Infrastructure Solutions (TIS) PMO Portfolio Manager will be responsible for overseeing the full portfolio of infrastructure projects sponsored through the Schwab Technology Services (STS) organization. The ideal candidate will have: a high degree of interest in project management and IT infrastructure; experience developing a Project Management Office into an organizational center of excellence; passion around guiding and coaching project managers to increase project delivery quality; and strong analytical and organizational skills. The Portfolio Manager will be expected to “own” his/her areas of responsibility, and actively identify and pursue continuous improvement opportunities working alongside PMO leadership. (Note: This is not a Program Manager role.)

What you’ll do:

The TIS PMO Portfolio Manager will report to TIS PMO management, and will be accountable for / own the following:

  • Develop and manage key stakeholder relationships, able to evangelize the TIS PMO services and brand.

  • Matrix manage project management resources relative to areas of accountability and influence, bringing excellent relational talent to the group.

  • Develop professional portfolio and project management standards and ensure they are implemented and maintained across the body of projects managed through the TIS PMO.

  • Have comprehensive knowledge of projects in the TIS PMO portfolio, which includes all projects under PMO management, regardless of dependency or program alignment.

  • Develop, gather and report metrics that describe and analyze the state of the portfolio.

  • Provide governance oversight to the projects in the portfolio, ensuring Project Manager adherence to TIS PMO standards.

  • Track in-progress projects, and work with Project Managers to elevate and remediate risks and issues.

  • Represent the TIS PMO during internal and/or external audits; own the TIS PMO controls ongoing, updating as appropriate.

  • Engage in formulating accurate resource requirements with stakeholders early in the project lifecycle and ongoing (i.e., demand management).

  • Prioritize the project portfolio as per accepted criteria and available information, and assign resources.

  • Represent the TIS PMO in broader meetings around process, procedures, and standards.

  • Actively identify, propose and drive agreed upon continuous improvement initiatives to meet changing business needs.

  • Help TIS PMO Project Managers model professional project delivery performance and behaviors to ensure the TIS PMO is a first choice resource pool for stakeholders sponsoring projects.

  • Involvement in making decisions on which tools will be used to manage the project portfolio.

  • Participate in the recruitment and selection of project resources, as business requirements and funding dictate.

  • Energize team dynamic with thought leadership, creativity, and enthusiasm!

  • Stretch: Ensure that IT projects delivered enable sponsors to realize agreed upon benefits

What you have:

  • Bachelor’s degree in a technical, project management or business related discipline preferred.

  • 8+ years professional work experience required, preferably in project management.

  • Experience managing IT Infrastructure related projects

  • Experience developing a Project Management Office into an organizational center of excellence

  • Passion around guiding and coaching project managers to increase project delivery quality

  • Must be self-motivated and able to work autonomously, as well as in a team environment.

  • Excellent communication skills, both written and verbal, including PowerPoint presentation development.

  • Advanced Excel skills (e.g., formulas, pivot tables, lookups, etc.).

  • Proficiency in extracting data from Clarity preferred.

  • Must be able to manage a variety of responsibilities concurrently.

  • Knowledge of various lifecycle methodologies (e.g., Waterfall, RUP, Agile).

  • Accreditation in a project management or process improvement discipline preferred (e.g.,Project Management Professional, LEAN, Six Sigma, etc.).

What you’ll get:

  • Comprehensive Compensation and Benefits package

  • Financial Health: 401k Match, Employee Stock Purchase Plan, Employee Discounts, Personalized advice, Brokerage discounts

  • Work/Life Balance: Sabbatical, Paid Parental Leave, New Mothers returning to work Program, Tuition Reimbursement Programs, Time off to volunteer, Employee Matching Gifts Program

  • Everyday Wellness: Health and Lifestyle Wellness Rewards, Onsite Fitness Classes, Healthy Food Choices, Wellness Champions

  • Inclusion: Employee Resource Groups, Commitment to diversity, Strategic partnerships

  • Not just a job, but a career, with an opportunity to do the best work of your life

Learn more about Life@Schwab at" .

Charles Schwab & Co., Inc. is an equal opportunity and affirmative action employer committed to diversifying its workforce. It is Schwab's policy to provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, disability, legally protected medical condition, genetic information, marital status, sexual orientation, protected veteran status, military status, citizenship status or any other status that is protected by law. Schwab also does not discriminate against applicants or employees because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. At Schwab, we believe that every employee, through their diverse abilities and experiences, can contribute to our growth, innovation and client loyalty. We embrace diversity and are committed to providing equal opportunity to all employees and applicants. If you have a disability, and require reasonable accommodations in the application process, call Human Resources at 800-725-3535. We will be happy to assist you. Schwab will only share your accommodation request with those individuals who have a specific need to know. The request for an accommodation will not affect Schwab's hiring decisions. All other submissions should be performed online.

Job Specifications

Relocation Offered?: No

Work Schedule: Days

Languages: English - spoken

Current Licenses / Certifications: None

Relevant Work Experience: IT-Management/Technical Project Mgmt-6+ yrs

Position Located In: AZ - Phoenix

Education: BA/BS

Job Type: Full Time

Category:Information Technology

Activation Date: Tuesday, May 8, 2018

Expiration Date: Thursday, August 9, 2018

Apply Here