Charles Schwab Sr. Staff - Technical Information Security Officer in Phoenix, Arizona


Phoenix - AZ, PHX4701A, 4701 E Francisco Dr, 85044-5365

Sarah L Timms


We believe that , when done right, investing liberates people to create their own destiny. We are driven by our purpose to champion every client’s goals with passion and integrity. We respect and appreciate the diversity of our employees, our clients, and the communities we serve. We challenge conventions strategically to create value for our clients, our firm and the world. We live and bring to life the concept of ‘own your tomorrow’ every day. We champion our employee strengths, guide their development, and invest in their long-term success. We hire optimistic, results-oriented, curious, innovative, and adaptable people with the desire to help our clients and one another succeed.

As a company, we were established by Chuck at over 40 years ago to champion Main Street over Wall Street, and to help Americans transform themselves from earners to owners. Through advocacy and innovation, we work to make investing more affordable, accessible and understandable for all. As we enter our fifth decade, we are looking for talented, innovative and driven people who believe they can help themselves, and our clients, create a better future.

Our Opportunity:

Schwab Bank Technology at Charles Schwab & Co. is responsible for designing, developing, and supporting technology solutions that maximize business value for Schwab Bank and Trust Services and its clients. Schwab Bank Technology assists Schwab Bank and Trust Services by clearly describing information security capabilities to clients and prospects as well as work with clients and prospect to understand emerging security requirements.

First line of defense, AOP approved position(s) that will provide dedicated cyber security technology and risk support for each Schwab line of business. This role will support Schwab Bank and Trust Services at Charles Schwab & Co. and is responsible for designing, developing, and supporting technology solutions that maximize business value for Schwab Bank and Trust Services and its clients.

What you’ll do:

  • Develop and maintain a strong working knowledge of Schwab Information Security Standards and how they are implemented at Bank;

  • Work closely with the Bank Client Development and Business Retention team to provide high quality and client friendly responses to Information Security Due Diligence Questions from clients and prospects;

  • Work closely with Bank Legal to review and redline Information Security clauses of client contracts;

  • Work with Bank and Bank Technology to drive Information Security requirements based on emerging trends in the marketplace;

  • Meet with Bank clients and prospects to present Schwab’s Information Security practices and engage in dialogue regarding how Schwab meets the needs of our clients;

  • Function as an Information Security subject matter expert in projects to define requirements and provide analysis of implementation options;

  • Conduct deep dive information security assessments with Bank Technology application teams;

  • Lead threat modeling sessions with Bank Technology application teams; and,

  • Travel may be required (around 10%).

What you have:

  • Excellent verbal and written communication skills and a proven track record of building effective working relationships with internal and external business partners;

  • Ability to work independently, prioritize and manage multiple projects and succeed in a fast-paced, heavy workload environment;

  • Attention to detail and a passion for customer service;

  • Ability to interact directly with prospects and clients to understand their requirements and explain how Schwab meets them;

  • Knowledge of internal controls, financial/banking regulations, and risk assessment/risk mitigation processes is preferred;

  • Knowledge of SIGs, SOC reports, and PCI DSS is preferred;

  • Demonstrates proficiency with the IT Security Common Body of Knowledge;

  • Knowledge of cryptography as it relates to computer and network security as well as file and email encryption;

  • Associates, Bachelor or Advanced degree in a related discipline such as Computer Science or Technology is preferred;

  • Candidates with IT Audit and controls analysis experience are preferred;

  • Candidates with professional certifications like CISSP, CISA, CISM, CCNA, or SANS are preferred; and

  • Minimum 5 years of advanced Information Technology experience in large scale environments.

You demonstrate these behaviors:

Innovative: Defines a compelling vision of the future, and develops breakthrough ideas, whether big or small, that support that vision

Customer Orientation: Demonstrated concern for satisfying one’s external and/or internal customers.

Influencing Others: The ability to gain others’ support for ideas, proposals, projects, and solutions

Challenger: Takes risks when the opportunity warrants it and the potential downside is understood; is no disheartened by failure but uses it as an opportunity to learn

Emotionally Mature: Demonstrates strong self-awareness and ability to adjust to the emotion & drive of others; embraces others’ perspectives and recognizes limits of own point of view

What you’ll get:

  • Comprehensive Compensation and Benefits package

  • Financial Health: 401k Match, Employee Stock Purchase Plan, Employee Discounts, Personalized advice, Brokerage discounts

  • Work/Life Balance: Sabbatical, Paid Parental Leave, New Mothers returning to work Program, Tuition Reimbursement Programs, Time off to volunteer, Employee Matching Gifts Program

  • Everyday Wellness: Health and Lifestyle Wellness Rewards, Onsite Fitness Classes, Healthy Food Choices, Wellness Champions

  • Inclusion: Employee Resource Groups, Commitment to diversity, Strategic partnerships

  • Not just a job, but a career, with an opportunity to do the best work of your life

Learn more about Life@Schwab at" .

Charles Schwab & Co., Inc. is an equal opportunity and affirmative action employer committed to diversifying its workforce. It is Schwab's policy to provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, disability, legally protected medical condition, genetic information, marital status, sexual orientation, protected veteran status, military status, citizenship status or any other status that is protected by law. Schwab also does not discriminate against applicants or employees because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. At Schwab, we believe that every employee, through their diverse abilities and experiences, can contribute to our growth, innovation and client loyalty. We embrace diversity and are committed to providing equal opportunity to all employees and applicants. If you have a disability, and require reasonable accommodations in the application process, call Human Resources at 800-725-3535. We will be happy to assist you. Schwab will only share your accommodation request with those individuals who have a specific need to know. The request for an accommodation will not affect Schwab's hiring decisions. All other submissions should be performed online.

Job Specifications

Relocation Offered?: No

Work Schedule: Days

Languages: English - spoken

Current Licenses / Certifications: None

Relevant Work Experience: IT-Other Specialty Engineering-6+ yrs

Position Located In: AZ - Phoenix

Education: BA/BS

Job Type: Full Time

Category:Information Technology

Activation Date: Friday, May 11, 2018

Expiration Date: Saturday, July 28, 2018

Apply Here