Charles Schwab Fraud Strategy Analyst in Westlake, Texas
Westlake - TX, TX2050R, 2050 Roanoke Road, 76262-9616
We believe that , when done right, investing liberates people to create their own destiny. We are driven by our purpose to champion every client’s goals with passion and integrity. We respect and appreciate the diversity of our employees, our clients, and the communities we serve. We challenge conventions strategically to create value for our clients, our firm and the world. We live and bring to life the concept of ‘own your tomorrow’ every day. We champion our employee strengths, guide their development, and invest in their long-term success. We hire optimistic, results-oriented, curious, innovative, and adaptable people with the desire to help our clients and one another succeed.
As a company, we were established by Chuck at http://www.aboutschwab.com/about/leadership/charles_schwab over 40 years ago to champion Main Street over Wall Street, and to help Americans transform themselves from earners to owners. Through advocacy and innovation, we work to make investing more affordable, accessible and understandable for all. As we enter our fifth decade, we are looking for talented, innovative and driven people who believe they can help themselves, and our clients, create a better future.
In Corporate Risk Management, we provide an integrated risk management strategy that supports the delivery of predictable financial and operational performance in order to produce successful client and shareholder outcomes. We are organized around six primary functions: Credit, Market, and Investment Risk; Enterprise Risk; Information Security Risk; Model Risk, Operational Risk; and Deposits & Payments Risk. Our Deposits & Payments Risk team manages the risk of loss in deposit and payment services offered through Schwab Bank and Brokerage affiliates.
What you’ll do:
The Fraud Strategy Analyst is an individual contributor position that will have a hands-on role in the effective management of Charles Schwab payment products to acceptable levels of client experience and fraud risk. This individual will be responsible for analytics and research that identifies emerging fraud trends and provides the basis for changes to real-time transaction decision strategies and/or internal processes and procedures as needed to support overall goals. The Fraud Analyst will also be expected to provide insights surrounding the use of online and mobile authentication tools and strategies to manage risk of loss in emerging new electronic payments channels.
Development and oversight of fraud risk strategies for Schwab debit card portfolios;
Tactical ownership of fraud risk policies and procedures to support various payment product / service offerings;
Application administration for card fraud applications including Falcon, Visa Risk Manager, and Visa Risk Services Manager.
Provide insights to support the use of digital client authentication methods, including voice-based systems;
Analyze data and KPI reporting to ensure performance is as planned and take necessary action(s) with findings.
Produce and present scheduled periodic reporting.
What you have:
Ideally, 5 – 8 years of progressive experience in payments fraud analytics and management in a retail banking or e-commerce environment.
Advanced data analytics skills including advanced level skills in SQL and/or SAS, Teradata, or related; Python and/or R experience a plus.
Demonstrated ability to process large quantities of data, summarize key findings, and present effectively to upper management.
Experience defining and implementing operational processes and procedures, ideally in a fraud management environment.
Basic understanding of decision engine strategies and concepts.
Excellent and proven relationship management skills
Bachelor’s degree in Finance, Mathematics, Statistics, or related field.
Experience with implementation and use of online security, KYC, and mobile authentication tools a plus.
What you’ll get:
Comprehensive Compensation and Benefits package
Financial Health: 401k Match, Employee Stock Purchase Plan, Employee Discounts, Personalized advice, Brokerage discounts
Work/Life Balance: Sabbatical, Paid Parental Leave, New Mothers returning to work Program, Tuition Reimbursement Programs, Time off to volunteer, Employee Matching Gifts Program
Everyday Wellness: Health and Lifestyle Wellness Rewards, Onsite Fitness Classes, Healthy Food Choices, Wellness Champions
Inclusion: Employee Resource Groups, Commitment to diversity, Strategic partnerships
Not just a job, but a career, with an opportunity to do the best work of your life
Learn more about Life@Schwab at http://www.aboutschwab.com/careers/lifeatschwab/" .
Charles Schwab & Co., Inc. is an equal opportunity and affirmative action employer committed to diversifying its workforce. It is Schwab's policy to provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, disability, legally protected medical condition, genetic information, marital status, sexual orientation, protected veteran status, military status, citizenship status or any other status that is protected by law. Schwab also does not discriminate against applicants or employees because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. At Schwab, we believe that every employee, through their diverse abilities and experiences, can contribute to our growth, innovation and client loyalty. We embrace diversity and are committed to providing equal opportunity to all employees and applicants. If you have a disability, and require reasonable accommodations in the application process, call Human Resources at 800-725-3535. We will be happy to assist you. Schwab will only share your accommodation request with those individuals who have a specific need to know. The request for an accommodation will not affect Schwab's hiring decisions. All other submissions should be performed online.
Relocation Offered?: No
Work Schedule: Days
Languages: English - spoken
Current Licenses / Certifications: None
Relevant Work Experience: Financial Services-6+ yrs, Analyst/Strategy-6+ yrs, Regulatory, Banking-6+ yrs, Risk Analysis
Position Located In: CO - Lone Tree, TX - Westlake
Job Type: Full Time
Activation Date: Thursday, April 19, 2018
Expiration Date: Friday, June 1, 2018